Combined effect of emotional labor and job insecurity on sleep disturbance among customer service workers
نویسندگان
چکیده
منابع مشابه
PS235. Relationship of emotional labor and job stress among hospital workers
s | 85 outcome data (presence or absence of being at work and presence or absence of readmission after discharge) were obtained. Results: A logistic regression analysis revealed that low TAS-20 scores and being unmarried were associated with being at work at 6 months after discharge in the participants. No factor was significantly associated with the presence of readmission in this sample. Conc...
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Work conditions characterized by uncertainty and ambiguity are potential stressors for employees. One such stressor is job insecurity. This longitudinal study of 207 automobile manufacturing workers indicates that chronic job insecurity is predictive of changes over time in both job satisfaction and physical symptoms. Extended periods of job insecurity decrease job satisfaction and increase phy...
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این تحقیق جهت بررسی تأثیر ترجمه در برابر ایجاد ارتباط بین لغات و ارائه معانی بر بازیابی واژگان در میان زبان آموزان متوسط ایرانی انجام شده است. به این منظور سه گروه کامل از دانش آموزان سطح متوسط که کتاب اینترچنج3 را مطالعه می کردند پس از انجام تست استاندارد مهارت سنجی انتخاب شدند. در ابتدا محقق آنها را به دو گروه آزمایشی و یک گروه کنترل یا شاهد تقسیم نمود و درمرحله بعد از کلیه دانش آموزان در سه ...
the effect of lexical inferencing and concept mapping on the vocabulary retention among iranian intermediate efl learners
this study was an attempt to investigate and compare the effect of lexical inferencing and concept mapping on developing vocabulary retention of iranian language learners. sixty homogeneous students from different intact classes who were being taught as intermediate learners in sokhan english institute participated in this study. they were in different classes. a teacher made test as a pre-test...
Impact of Customer Service Practices on Customer Satisfaction and Retention
In any business to customer (B2C) or business to business (B2B) type of environment, a customer is the ultimate goal and objective. More often than not, it can be quite an issue. This perhaps due to the fact that organizations sometimes do not really understand of what actually goes on in a customer’s mind. As such, this predicament has provided as a challenge task to most business conglomerate...
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ژورنال
عنوان ژورنال: Annals of Occupational and Environmental Medicine
سال: 2020
ISSN: 2052-4374
DOI: 10.35371/aoem.2020.32.e33